Frequently Asked Questions
Find the answers you need
Everything you need to know before you hit the road. If you can’t find the answer you’re looking for, don’t hesitate to get in touch – we’re always happy to help.
What’s included in the hire price?
Everything you need for your trip is included in one simple price, with no hidden extras or add-on charges. Full details of what’s included can be found on each vehicle page.
Are pets allowed in the vehicles?
Is there a minimum hire period?
Yes. Our hire periods vary depending on the time of year, with 3-night and 7-night options available throughout the year. Please contact us for current availability and booking options.
Is insurance included?
Yes, insurance for one named driver is included in the hire price, subject to our booking terms and driver checks. Additional drivers can be added for an extra charge.
What age do drivers need to be, and are there any licence restrictions?
Drivers must be aged between 25 and 70 and hold a full valid licence for at least two years. Drivers with penalty points may still be able to hire, depending on the type and number of points or convictions, subject to insurance approval.
What happens in the event of a breakdown?
All our motorhomes and our campervan are covered by breakdown assistance for added peace of mind during your trip. In the unlikely event of a breakdown, you’ll be given the relevant contact details before you travel, and we’ll also be on hand to support you where we can.
Where do I collect and return the vehicle?
Collection and return take place from our mid Devon location near Chulmleigh. Full details, directions and collection times are provided once your booking is confirmed. We also offer secure indoor storage for your own vehicle in our unit while you’re away.
Is there a mileage limit?
Yes, your hire includes a set mileage allowance, which is confirmed at the time of booking and depends on the length of your trip. Additional mileage may be charged if the allowance is exceeded.
What fuel do the vehicles use, and do I need to return it full?
Our motorhomes run on diesel and leave with a full tank. We kindly ask that the vehicle is returned with a full tank of diesel, ready for the next customer, otherwise a refuelling charge may apply.
Can I take the vehicle abroad?
Please contact us before booking if you plan to travel abroad, as this needs to be agreed in advance and may be subject to additional insurance or documentation requirements.
Still have a question?
If there’s anything else you’d like to know before you book, we’re always happy to help. Give us a call or drop us a message and we’ll get straight back to you.
- Pricing & what's included
- Bookings & availability
- Drivers & insurance
- Pets
- Collection & on the road
What’s included in the hire price?
Everything you need for your trip is included in one simple price, with no hidden extras or add-on charges. Full details of what’s included can be found on each vehicle page.
Still have a question?
If there’s anything else you’d like to know before you book, we’re always happy to help. Give us a call or drop us a message and we’ll get straight back to you.
Is there a minimum hire period?
Yes. Our hire periods vary depending on the time of year, with 3-night and 7-night options available throughout the year. Please contact us for current availability and booking options.
Where do I collect and return the vehicle?
Collection and return take place from our mid Devon location near Chulmleigh. Full details, directions and collection times are provided once your booking is confirmed. We also offer secure indoor storage for your own vehicle in our unit while you’re away.
Still have a question?
If there’s anything else you’d like to know before you book, we’re always happy to help. Give us a call or drop us a message and we’ll get straight back to you.
Is insurance included?
Yes, insurance for one named driver is included in the hire price, subject to our booking terms and driver checks. Additional drivers can be added for an extra charge.
What age do drivers need to be, and are there any licence restrictions?
Drivers must be aged between 25 and 70 and hold a full valid licence for at least two years. Drivers with penalty points may still be able to hire, depending on the type and number of points or convictions, subject to insurance approval.
What happens in the event of a breakdown?
All our motorhomes and our campervan are covered by breakdown assistance for added peace of mind during your trip. In the unlikely event of a breakdown, you’ll be given the relevant contact details before you travel, and we’ll also be on hand to support you where we can.
Can I take the vehicle abroad?
Please contact us before booking if you plan to travel abroad, as this needs to be agreed in advance and may be subject to additional insurance or documentation requirements.
Still have a question?
If there’s anything else you’d like to know before you book, we’re always happy to help. Give us a call or drop us a message and we’ll get straight back to you.
Are pets allowed in the vehicles?
Still have a question?
If there’s anything else you’d like to know before you book, we’re always happy to help. Give us a call or drop us a message and we’ll get straight back to you.
Is there a mileage limit?
Yes, your hire includes a set mileage allowance, which is confirmed at the time of booking and depends on the length of your trip. Additional mileage may be charged if the allowance is exceeded.
What fuel do the vehicles use, and do I need to return it full?
Our motorhomes run on diesel and leave with a full tank. We kindly ask that the vehicle is returned with a full tank of diesel, ready for the next customer, otherwise a refuelling charge may apply.
Still have a question?
If there’s anything else you’d like to know before you book, we’re always happy to help. Give us a call or drop us a message and we’ll get straight back to you.